Social distancing and windscreen repairs: Social distancing is more important than ever, to flatten the trajectory of infection. Our mobile repair services can be done with minimal social interaction. Solana Windscreen repair service has always operated with convenience in mind. While you work at home or in the office, our technicians can focus on your much-needed repairs, to get you on the road, sooner. Whether you’re in a driveway or a car park, our team can get your repairs done.
This practice hasn’t changed, with our technicians able to visit your home to make mobile windscreen repairs. Our repairs will be carried out with hygiene and social distancing in mind, to keep you and your family safe. This means minimal contact between you and your technician. When contact is required, our team will be ensuring they are masked, wash their hands, and use sanitiser.
We are constantly monitoring the health and well being of our employees to help prevent virus transmission. In order to comply with social distancing guidelines, we’re encouraging clients and technicians to avoid contact as much as possible and remain 2 meters apart when contact is required.
Why repair your windscreen now? With travel rates dropping due to government shutdowns and more Zimbabweans working from home, there is no better time than now for windscreen repairs. While, in general, drive-away time is between 1-2 hours after your repair or replacement, it’s best to leave your windscreen to cure for 24 hours. And with cars sitting idle in general, your windscreen will have plenty of time to cure.
As we all know, a chip can turn into a crack at any time. And the last thing you need is a nasty crack to appear in an emergency. Take advantage of the downtime and ensure your car is safe for you and your family when you need it.
In Zimbabwe, it’s illegal to have a crack or cracks in the windscreen that impedes a driver’s vision. Cracks that penetrate more than one layer of glass are also illegal. Further, discoloured glass, badly scratched, fractured or chipped glass is also illegal.
Drivers with windscreens with an area wiped by windscreen wipers to an extent that can’t be driven safely or laminate with a crack that penetrates more than a single layer of glass can also be illegal.
Furthermore, one or more bullseye cracks over 16mm in diameter in an area wiped by windscreen wipers and/or one or more hairline cracks over 150mm in an area wiped by windscreen wipers are also illegal.
Finally, bullseye cracks or hairline cracks under these sizes can also still be illegal if they’re determined to make the car dangerous to drive.
As the COVID-19 crisis continues to evolve and change, the health and safety of our community is paramount. Solana Windscreens is placing the highest priority on protecting our clients and staff. We want to keep you safe on the road and in your homes during this time, which is why we will continue to look to the Zimbabwean Government for guidance. Our team would like to ensure we’re proactive in minimising the risk of spreading COVID-19.
What we are doing: continuing to increase hygiene practices as required
In accordance with the advice provided by the Zimbabwean Government, we have implemented new policies and hygiene practices to help protect you, and our staff. Some of these include:
Do you fall into a category where you should be self-isolating for COVID-19? For example, close contact with someone with COVID-19, been told to isolate, recently arrived back in Zimbabwe (last 14 days)?
Do you, or anyone living with you, have any flu-like symptoms, a fever, cough, or shortness of breath?
Depending on your answers provided, we will work with you on the best way forward to support your needs. Before we come to your appointment we will confirm that you have not developed any flu-like symptoms such as coughing, sneezing, fever, or shortness of breath, should this happen please call us immediately so we can help manage your appointment on +263 774 124332.
What to expect when a Solana Windscreens employee comes to your home or business
On arrival, our team will be asking the same health questions asked at the time of your booking, to ensure your circumstances have not changed. Plus they will be following our increased hygiene practices and any government regulations.
When undertaking the work, they will tell you exactly what they will do before they enter your vehicle and will clean all surfaces they touch with antibacterial wipes before and after your job. This will include any objects such as car keys in the event that a hand over process occurs.